Privacy Policy

Effective Date: October 31, 2025

App Name: Poll Master

Company: iBill Software and Consultancy

Address: Neelambra Building, Kalikavu Road, Wandoor, Malappuram, Kerala, India

Contact: +91-7736-260-333 | info@ibillconsultancy.com

1. Introduction

Welcome to Poll Master, a mobile application owned and operated by iBill Software and Consultancy.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.

By installing or using the Poll Master application, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using the app.

2. Information We Collect

a. User Information

• Name, contact number, email address, and user role (Party Head, Candidate, Leader, or Booth Agent).
• Login credentials and authentication details.

b. Voter and Survey Data

• Voter information imported by the Super Admin (e.g., voter name, ward, booth, and status).
• Survey responses and remarks collected by authorized users.

c. Device and Technical Data

• Device type, operating system, app version, and usage statistics.
• Internet Protocol (IP) address and general location (non-precise).

d. Optional Media Data

• Photos or attachments uploaded as part of survey submissions (if applicable).

3. How We Use the Information

• Enable account creation and secure login.
• Manage elections, wards, booths, and voter-related operations.
• Allow Leaders and Booth Agents to record and update survey data.
• Generate analytics and reports for authorized users.
• Maintain app performance, security, and reliability.
• Communicate essential updates, notifications, or support messages.

We do not sell, rent, or trade your information with third parties.

4. Data Sharing and Disclosure

Your information is shared only with:

• Authorized users (Party Head, Candidate, Leader, Booth Agent) within your election system.
• Our technical service providers for app hosting, maintenance, or analytics—under strict confidentiality.
• Government or legal authorities only if required by law.

No personal data is disclosed to advertisers or unrelated third parties.

5. Data Security

We take data protection seriously. All user and voter information is stored securely using encryption and access control methods. While we strive to ensure the highest level of security, no system can be fully immune to risks. Users are encouraged to keep their login credentials confidential.

6. Data Retention

We retain your data only as long as it is necessary for the functioning of the application or as required by law. When data is no longer needed, it will be securely deleted from our servers.

7. Your Rights

• Access, review, and correct their personal data.
• Request deletion of their account and associated data.
• Withdraw consent to data processing (which may limit app functionality).

To exercise these rights, contact us at info@ibillconsultancy.com.

8. Children’s Privacy

Poll Master is intended for authorized election participants only and not for individuals under 18 years of age. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

9. Third-Party Services

Poll Master may integrate with third-party services for hosting, communication, or analytics. Each service follows its own privacy policy, and we ensure that these providers maintain data confidentiality.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When changes are made, the revised policy will be updated with a new “Effective Date.” Continued use of the app after updates constitutes your acceptance of the new terms.

11. Contact Information

iBill Software and Consultancy

Neelambra Building, Kalikavu Road, Wandoor, Malappuram, Kerala, India

📞 +91-7736-260-333

✉ info@ibillconsultancy.com